When a web server is not functioning correctly, it will alert an administrator so that they can begin to analyze the problem in detail.
Such problems can manifest themselves when web pages, databases or email are being slow or become unavailable.
In most cases, the server will identify the particular problem itself and will execute automatic processes for dealing with it. However, it may still take an administrator to discover the exact cause and to minimize or remove whatever led to the problem.
If a significant problem with hardware, file corruption or security is identified, then the message may later change to a more detailed description about what the administrator has discovered.
Problems are usually identified and fixed quite quickly, but, occasionally, they may take more in-depth investigation.
To see the status of your server, please refer to the FastDomain Server Status page.
Recommended Help Content
Why would a File System Rebuild need to occur?
VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.
Related Help Content
This article will explain how-to enable FTP on a newly provisioned VPS or Dedicated cPanel server. Since FTP is an unsecured connection point to the server, cPanel has it disabled by default in version 11.86 or prior.
If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
To provide outstanding hosting for all our Shared Hosting customers, we proactively monitor our servers' health. This alerts us to any hosting accounts that impact a server's performance and negatively affect other hosting accounts on the server.
The server is under a DDoS attack, what should I do?
VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.
My WordPress site is slow or seems down.
Learn how to use WordPress, WordPress started as just a blogging system, but has evolved to be used as full content management system and so much more through the thousands of plugins, widgets, and themes now available.
Our updated 'Rock' user interface offers a fresh new look, along with several useful tools and helpful features. One such feature is the My Sites tab, where you can easily manage your websites.