FastDomain Web Hosting Help

How to Contact Support

Do you need to contact FastDomain Support?

In order to properly assist you via phone or chat, our support team will need to be able to access and, in most cases, verify your account. This article describes what information you will need to have handy when contacting support.
  • Account Username -  This is a system-generated account name at the time of your account's creation.
  • Domain Name - This is typically the name of your website (e.g., or the extension of your email address (e.g.,
  • Admin Email - This is the contact email address you provided when you signed up for your account.
  • Password Validation - The Main, Billing, and Hosting password can be used for validation.
  • Token Validation - Validation tokens are an easy-to-use, secure way to validate that you're an authorized user on the account when you contact one of our support teams for assistance.
  • PIN Validation - The PIN is an optional form of validation equal in authority to the main password with few exceptions.
Once your account has been located, we will need to verify it in order to access the account. Please be prepared to provide the validation token or another form of verification.

For more information on obtaining and managing account validation options, please see Account Validation.

If you are unable to verify, we can still assist with general inquiries; however, we will not be able to advise on account specifics. 

We are here to help!

Contact us via Chat or Phone:
  • Chat Support -
  • Phone Support -  888-210-3278 (United States), +1801-765-9400 (International)
You can also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

Was this resource helpful?

Did this resolve your issue?

Please add any other comments or suggestions about this content:

Recommended Help Content

Per ICANN, your contact information is included on the domain's record in the WHOIS database required information includes your full name, postal address, email address, and voice telephone number
Knowledgebase Article 217,698 views tags: domain verification whois

How can I change the primary domain name on my account?
Knowledgebase Article 1,272,278 views tags: account change domain primary rename

When you call in for help with your account, the account must be validated before our support staff can assist.
Knowledgebase Article 58,793 views tags: account security support validate validation

Related Help Content

Our policy on changing the contact email address.
Knowledgebase Article 136,779 views tags: account profile

The Support PIN can be used to validate legacy customer accounts.
Knowledgebase Article 39,898 views tags: account pin support validation

I am having problems with being spammed. I believe that my email address has been harvested (taken off my site and sold to spammers). Can I hide my email address, but still have people email me?
Knowledgebase Article 184,035 views tags: address bots email hiding porn spam spammers spiders

How to set up an email account on an Android-based device.
Getting Started Article 1,334,665 views tags: android email google phone

Validation tokens are an easy way to validate you're an authorized user.
Knowledgebase Article 102,336 views tags: account password security

Learn how to create an email account associated with your domain name
Video "How-to" Tutorial 1,818,848 views tags: account cpanel cpanelmail email webmail

Most people use email every day, if not multiple times a day; so it’s safe to say that email marketing is good for business. In fact, a recent study showed that email marketing is almost 40 times more effective in new customer acquisition than Facebook and Twitter combined!
Knowledgebase Article 107,909 views tags: Contact campaign constant email law marketing spam subscribers

This article will explain how and when to contact SiteLock for support.
Knowledgebase Article 102,456 views tags: security sitelock support