FastDomain Web Hosting Help

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If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
Knowledgebase Article 29,313 views tags: backup cpanel dedicated hosting restore server transfer vps

VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.
Knowledgebase Article 29,392 views tags: centos cpanel dedicated hosting private server upgrade virtual vps

CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.
Knowledgebase Article 22,757 views tags: configserver csf dedicated firewall security vps

How do I Whitelist my IP Address? I can't log into MySQL from a remote computer using a MySQL admin tool (phpMyAdmin, Navicat, MySQLFront, MySQL-Admin, etc).
Knowledgebase Article 257,786 views tags: address ip list remote white whitelist

This article will explain how to log in to your Account Control Panel
Knowledgebase Article 729,427 views tags: access control cpanel log login panel

This article will explain how to disable SSLv3 on a VPS or Dedicated server. This can help you avoid issues with vulnerabilities in SSLv3.
Knowledgebase Article 69,658 views tags: dedi dedicated ssl vps

VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.

To install a phpBB forum using MOJO Marketplace, log into the cPanel and scroll down to the Software/Services category. Click on the MOJO Marketplace icon. Click on the phpBB icon. Click the Install Now bu
Getting Started Article 408,874 views tags: MOJO checkbox install phpbb terms

How to fix inaccessible backups on Dedicated or VPS servers due to backup size.
Knowledgebase Article 67,019 views tags: backup dedi dedicated inaccessible loop stuck vps

This article discusses some measures you can take to secure a Dedicated or VPS server
Knowledgebase Article 63,357 views tags: dedi security vps

Why can't I log into my PHP-Nuke based website?
Knowledgebase Article 124,900 views tags: nuke php

Error Log receiving this error: PHP Warning: Zend Optimizer for PHP 4.4.x cannot be found (expected at '/usr/local/Zend/lib/Optimizer-2.5.10/php-4.4.x/ZendOptimizer.so') - try reinstalling the Zend Op
Knowledgebase Article 124,530 views tags: found optimizer zend

I received an email that my account was migrating; when I log in, my interface looks different. Why did this change? This article will cover some commonly asked questions about the new experience.
Knowledgebase Article 36,505 views tags: account control interface login migration panel rock ui

If you are receiving an error that the page could not be displayed when trying to log into the control panel. It is most likely due to the fact that your firewall is blocking the port that the control
Knowledgebase Article 326,666 views tags: accessing control firewall log login panel

An extensive list of the location of the configuration files of the most common web applications
Knowledgebase Article 238,993 views tags: scripting scripts

Accessing your account is as easy as entering your domain name and password on the login screen, or clicking one of our Single Sign-On options.
Knowledgebase Article 213,324 views tags: authentication factor login management password sign single sso

What are the Error Logs?
Knowledgebase Article 219,848 views tags: logs

What is CPU Protection
Knowledgebase Article 323,726 views tags: cpu database mysql optimize peak performance query script slow

The website is taking a long time to load. It just seems slower today than normal.
Knowledgebase Article 434,510 views tags: site slow web website

Is SSH/Shell access enabled by default?
Knowledgebase Article 737,299 views tags: bash command line secure shell ssh

This article will explain how to use RoR through passenger on a hosting account
Knowledgebase Article 136,035 views tags: dedicated passenger redmine ruby vps

A list of locations where you can find support for drupal outside of FastDomain
Knowledgebase Article 74,868 views tags: Drupal

A list of locations where you can find support for joomla outside of FastDomain
Knowledgebase Article 67,357 views tags: joomla

When I try to log into my OSCommerce shopping cart using https://secure.FastDomain.com/~username url, my shopping cart isn't the same. It is as though I have 2 carts, one for HTTP (unsecure) an
Knowledgebase Article 128,949 views tags: commerce cookie oscommerce ssl

Sender Policy Framework records, or SPF records are a type of DNS record used to identify which mail servers should be allowed to send email from a certain domain name.
Knowledgebase Article 171,262 views tags: email prevent spf spoof spoofing

How do I publish my website using Microsoft Publisher 2007
Knowledgebase Article 167,661 views tags: ftp microsoft publish publisher settings upload

How to Migrate a self hosted copy of WordPress
Knowledgebase Article 677,261 views tags: migrate wordpress

How to Order goMobi
Knowledgebase Article 57,609 views tags: gomobi

My WordPress site is slow or seems down.
Knowledgebase Article 182,266 views tags: cache optimization speed wordpress

Office 365 requires admins users to set up multi-factor authentication before they can use the account. If customers do not set up their multi-factor authentication within 48 hours, they may be locked out.
Knowledgebase Article 33,628 views tags: authentication factor mfa microsoft multi office

This article explains error pages and how they can be customized.
Knowledgebase Article 282,330 views tags: customize pages

How to Purchase a Comodo Private SSL
Knowledgebase Article 220,408 views tags: ssl

How do I use a secure FTP connection?
Knowledgebase Article 294,027 views tags: ftp secure sftp shell ssh

General Information about SSL Certificates
Knowledgebase Article 488,222 views tags: accept card cert certs credit ecommerce encryption layer online payments secure shopping socket

This article will instruct you on managing files within the FTP client, CuteFTP.
Knowledgebase Article 82,299 views tags: ftp sftp

How to manage CloudFlare on your FastDomain account.
Knowledgebase Article 319,665 views tags: cloudflare dns

This article will explain how to clean up meta data in a WordPress database.
Knowledgebase Article 76,225 views tags: wordpress

Getting spammed? What does FastDomain recommend?
Knowledgebase Article 340,190 views tags: email filter spam

How do I FTP to my addon domains and subdomains without interfering with my main account.
Knowledgebase Article 357,447 views tags: addon domain ftp

Where do I Change my Mailbox (Size) Quota? How do I Increase or Decrease Mailbox (Storage) Quota?
Knowledgebase Article 332,714 views tags: account change decrease email increase mailbox quota size

This article will give a basic overview of the File Manager and explain how to access it.
Getting Started Article 401,081 views tags: cpanel filemanager

Is your email being delayed? This article can help you find the source of the problem.
Knowledgebase Article 86,332 views tags: delay delayed delays email slow time

How do I change the PHP environment for my site with php.ini?
Knowledgebase Article 712,985 views tags: configuration ini php server

How to remove the "This site may harm your computer" warning in Google search results.
Knowledgebase Article 297,502 views tags: block blocking google malware

FastDomain offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!
Knowledgebase Article 5,075,636 views tags: faq price pricing shared

I get the following database connection error: Warning: mysql_connect() [function.mysql-connect]: Host 'host#.FastDomain.com' is blocked because of many connection errors; unblock with 'mysqlad
Knowledgebase Article 200,175 views tags: blocked connection host localhost mysql

There are a large number of emails or spam that need to be deleted from an email account.
Knowledgebase Article 224,270 views tags: delete email emails empty inbox spam trash

How do I migrate an IMAP email account?
Knowledgebase Article 141,607 views tags: email imap migrate

This article explains how to prepare your domain to be transferred from FastDomain to a new registrar. You'll initiate the transfer itself with the gaining registrar, but there are a few things you can do to ensure the process goes smoothly.
Video "How-to" Tutorial 904,516 views tags: domain leave registration transfer uk

This article will explain where email is stored in your system directory.
Knowledgebase Article 113,384 views tags: backup email folder maildir mbox

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