FastDomain Web Hosting Help

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If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a tool within the WHM panel to perform these tasks. This article is about transferring or restoring from another server or restoring after a re-image.
Knowledgebase Article 10,874 views tags: backup cpanel dedicated hosting restore server transfer vps

VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.
Knowledgebase Article 12,461 views tags: centos cpanel dedicated hosting private server upgrade virtual vps

This article will explain how to log in to your Account Control Panel
Knowledgebase Article 677,815 views tags: access control cpanel log login panel

How to renew an existing SSL certificate--or purchase a new one, within your cPanel
Knowledgebase Article 246,283 views tags: cert certificate layer secure security socket ssl

Short tutorial on how to set file and user Permissions in cPanel.
Knowledgebase Article 248,826 views tags: file permission permissions rights

Explains how to edit the .htaccess
Knowledgebase Article 266,345 views tags: htaccess

How to use use the FTP Account tool to create additional FTP Accounts. This is useful for granting FTP access to your account without giving anyone your cPanel password.
Video "How-to" Tutorial 958,446 views tags: account accounts cpanelutilities ftp login publish upload

Instructions for restting your Email Account's Password through cPanel or Webmail
Knowledgebase Article 472,121 views tags: email forgot password reset webmail

How do I grant permissions to cPanel for my MySQL database administrator without giving them the domain password?
Knowledgebase Article 171,186 views tags: access grant mysql password permission

How do I create a Public/Private Key Pair in cPanel for use via SSH?
Knowledgebase Article 494,456 views tags: key private public putty ssh windows

Allowing access to Awstats without requiring a cPanel login
Knowledgebase Article 367,307 views tags: awstats

This article will explain how to access and use the Web Disk and cPanel as well as explain variations for different operating systems.
Knowledgebase Article 103,084 views tags: cpanel webdav webdisk

To install a phpBB forum using MOJO Marketplace, log into the cPanel and scroll down to the Software/Services category. Click on the MOJO Marketplace icon. Click on the phpBB icon. Click the Install Now bu
Getting Started Article 343,700 views tags: MOJO checkbox install phpbb terms

To view your stats, scroll down to the Logs section of the cPanel Here are different programs that can be used to view your stats. We most recommend awstats When you select your stats program, you ma
Getting Started Article 317,466 views tags: awstats domain select stats view

What is the Process Manager? How do I use the Process Manager? Why can I get to my cPanel but homepage does not display?
Knowledgebase Article 131,125 views tags: concurrent connections displaying frozen manager manger process site twenty website

How do I Access My Account Control Panel?
Knowledgebase Article 708,051 views tags: access alternate control cpanel panel port secure secured

How do I view Thumbnails of images in a directory? How do I scale images? How do I convert an image to a jpg, gif, bmp, or png?
Knowledgebase Article 162,495 views tags: bmp gif images jpg manager png scale thumbnails

This article will explain how to utilize the IP Deny Manager tool in cPanel.
Knowledgebase Article 131,951 views tags: block deny ip ips manager

VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.

Do You Have Any Applications Available for Customers to Use?
Knowledgebase Article 175,670 views tags: Marketplace cgi scripts

How to use a WildCard SSL Certificate
Knowledgebase Article 165,317 views tags: htaccess reseller ssl subdomain subfolder wildcard

How to reset various passwords associated with your account
Knowledgebase Article 56,312 views tags: change password reset update

CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.
Knowledgebase Article 7,043 views tags: configserver csf dedicated firewall security vps

Is SSH/Shell access enabled by default?
Knowledgebase Article 692,159 views tags: bash command line secure shell ssh

How to Migrate a self hosted copy of WordPress
Knowledgebase Article 645,435 views tags: migrate wordpress

How do I create a MySQL backup?
Knowledgebase Article 271,415 views tags: backup database mysql

This article explains error pages and how they can be customized.
Knowledgebase Article 271,621 views tags: customize pages

How do I use a secure FTP connection?
Knowledgebase Article 272,528 views tags: ftp secure sftp shell ssh

What version of MySQL are you running?
Knowledgebase Article 226,136 views tags: mysql sql

General Information about SSL Certificates
Knowledgebase Article 459,544 views tags: accept card cert certs credit ecommerce encryption layer online payments secure shopping socket

I cannot connect to my database locally or remotely, do I have the correct server, username and password?
Knowledgebase Article 235,680 views tags: connect disconnected hostname mysql user

500 Internal Server Error when installing via the MOJO Marketplace installer.
Knowledgebase Article 193,185 views tags: cpanel errors htaccess panel php script simpel

Where do I Change my Mailbox (Size) Quota? How do I Increase or Decrease Mailbox (Storage) Quota?
Knowledgebase Article 302,030 views tags: account change decrease email increase mailbox quota size

This article will give a basic overview of the File Manager and explain how to access it.
Getting Started Article 383,299 views tags: cpanel filemanager

FastDomain offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!
Knowledgebase Article 4,840,378 views tags: faq price pricing shared

How often do you backup my site? When do automated backups take place?
Knowledgebase Article 198,804 views tags: automated backup backups

This article will explain where email is stored in your system directory.
Knowledgebase Article 91,546 views tags: backup email folder maildir mbox

How do I install my own Ruby Gems?
Knowledgebase Article 145,398 views tags: gem install ruby

Tips and tricks to make your WordPress blog load faster
Knowledgebase Article 168,877 views tags: optimizing wordpress

This article explains the name server requirement for using CloudFlare.
Knowledgebase Article 123,139 views tags: cloudflare nameserver

I want to be able to provide an FTP link to my site that does not use Unlimited FTP or Anonymous FTP.
Knowledgebase Article 239,232 views tags: browser explorer ftp internet link network places windows

What is FastCGI for PHP?
Knowledgebase Article 275,836 views tags: acceleration fastcgi php scripting

This article will explain how to disable SSLv3 on a VPS or Dedicated server. This can help you avoid issues with vulnerabilities in SSLv3.
Knowledgebase Article 54,658 views tags: dedi dedicated ssl vps

How do I install Ioncube into a FastDomain hosting account?
Knowledgebase Article 230,590 views tags: clientexec cube encoder extension ioncube php zend

This article will walk you through extracting compressed files using the File Manager.
Knowledgebase Article 146,372 views tags: cpanel filemanager

A discussion of the possible reasons for recurring payments failing
Knowledgebase Article 60,661 views tags: billing

Occasionally SSL Certificates are reissued and this causes email clients to prompt users to take action after the certificate is changed.
Knowledgebase Article 146,741 views tags: email security

SSL/TLS Certificates and Addon Domains.
Knowledgebase Article 133,474 views tags: ssl

Redirects allow you to make a specific web page redirect to another page and display the contents of that page. Learn how to setup a Permanent (301 or Termporary (302) redirects.
Video "How-to" Tutorial 484,537 views tags: cpanel cpanelutilities domain forward redirect

How do I perform a URL redirect/rewrite using the .htaccess file?
Knowledgebase Article 1,792,329 views tags: htaccess redirect rewrite url

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